Barclays IT Outage Disrupts Customer Transactions
Barclays bank is facing significant IT disruptions, affecting payments and transfers for many customers. The Barclays system issues have also impacted its app and online banking, leaving customers unable to complete essential transactions like purchasing baby milk or finalizing house moves. Despite Barclays claiming that cards and cash machines remain operational, some customers report that these services are also not working correctly.
The outage comes at a critical time, coinciding with payday for many in the UK and the self-assessment tax return deadline. Although Barclays has not revealed the cause of the problem or how many individuals are affected, the bank has issued an apology and assured the public that efforts are underway to resolve the issue. Despite this, customers continue to experience difficulties with payments and transfers, as Barclays struggles to restore full functionality.
Social media reactions from Barclays customers have been filled with frustration, as they describe the various issues caused by the outage. One customer shared that their card was declined despite having sufficient funds, while another reported that their January wages had “disappeared.” For some families, like Scott and his pregnant wife, the Barclays outage has delayed their house purchase, leaving them stranded without access to their new home.
Ruth, a 39-year-old self-employed cleaner, is facing challenges accessing money to purchase essentials for her family, including baby milk. She highlighted the strain on families, particularly single parents, who may find themselves in similar situations with no access to funds. The Barclays outage has also raised concerns for customers trying to make tax payments before the deadline for self-assessment returns, but HMRC has confirmed that they are working with Barclays to mitigate any impact on customers filing their taxes.
As one of the UK’s largest banks with over 20 million customers, Barclays plays a vital role in the UK financial system. The outage highlights the growing importance of reliable IT systems, as Barclays continues to work on restoring its services to millions of affected customers.
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